Targum Privacy Policy

Last update: January 1, 2023

We at Targum, Inc. (“Targum,” “we,” “us,” or “our”) know that privacy is very important to you.

We have created this privacy policy (the “Privacy Policy”) to describe what kinds of personal information we may obtain through:

  • Platform:
    • The Platform, which is accessed via our website, Targum.video;
  • Websites:
    • Our website located at targum.video/;
  • When you interact with us in any other way.

We explain how we may use and disclose that information, the steps we take to keep it secure, your choices regarding our use of this information, and how you can contact us if you have any questions about our privacy practices. We will refer to the above-listed ways in which you may interact with us collectively as the “Services.” Capitalized terms not defined in this Privacy Policy shall have the meanings set forth in our Terms of Use.

By visiting the websites, platforms and applications listed above, or using the Targum Services, you accept the practices described in this Privacy Policy. If you do not agree to all of the terms of this Privacy Policy, you may not access or use the Services.

Table of Contents

  1. INFORMATION WE COLLECT
    1. Contact Information
    2. Billing Information
    3. Video Information
    4. Other Information
  2. HOW WE USE YOUR INFORMATION
  3. HOW WE SHARE YOUR INFORMATION
  4. HOW WE PROTECT YOUR INFORMATION
  5. CHILDREN’ INFORMATION
  6. EXTERNAL WEBSITES
  7. ACCESSING AND MODIFYING INFORMATION AND COMMUNICATION PREFERENCES
  8. DO NOT TRACK
  9. NOTICE TO CALIFORNIA RESIDENTS
  10. NOTICE TO NEVADA RESIDENTS
  11. IMPORTANT NOTICE TO NON-U.S. RESIDENTS
  12. UPDATES TO THIS PRIVACY POLICY
  13. HOW TO CONTACT US

INFORMATION WE COLLECT

In the course of operating the Services, Targum collects or receives the following types of information, which may include personal information.

a) Contact Information

When you sign up to use the Services or join our e-mail list, you may be required to provide us with personal information about yourself, such as your name, phone number, and e-mail address (collectively, the “Contact Information”). We do not collect any Contact Information from you when you use our Services unless you provide us with the Contact Information voluntarily.

b) Billing Information

To purchase a Subscription through a Platform, you will be required to provide certain information in addition to the Contact Information noted above. Such information may include a debit card number, credit card number, billing address, expiration date, security code and similar information (collectively, the “Billing Information”).

c) Video Information

To use the translating service, you may upload videos or other content onto the Platform for our software to translate and/or transcribe (“Video Information”).

d) Other Information

In addition to the Contact Information, the Billing Information, and the Video Information, we may collect additional information regarding you and your use of our Services, your interactions with us and our advertising, as well as information regarding your computer or other devices used to access our Services (collectively, the “Other Information”). Such Other Information may include:

  • Information obtained from you. Additional information about yourself that you voluntarily provide to us, such as your food orders, favorite foods, favorite restaurants, gender, birthdate, interests, and biometric information (such as fingerprints and voice recordings).
  • Information obtained from your online activity. Information that we automatically collect when you use the Services, such as (i) information about the device from which you access the Services (i.e., the type of device, the advertising identifier (“IDFA” or “AdID”), the operating system and version (for example iOS, Android or Windows), your carrier and network type (WiFi, 3G, 4G, LTE); (ii) your IP addresses (which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device); (iii) browser type and language; (iv) referring and exit pages and URLs; (v) date and time; (vi) amount of time spent on particular pages; (vii) what features of the Services you use or visit, including your use of Platform (Direct, Discover, or both); (viii) what you order and from which restaurants; and (ix) similar information concerning your use of the Services.
  • Information we collect automatically through cookies, and similar technology. Like most online services, we automatically receive standard technical information when you connect with the Services. We collect this information through browser cookies, pixels, web server logs, web beacons, and similar technologies. These features enable us to personalize your experience with the Services, understand how you use them, maintain a persistent session, and improve and further develop the Services. Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. We use cookies to help us collect Other Information and to enhance your experience using the Services. Specifically, we use cookies to authenticate users, personalize your experience when using the Services, analyze which features of the Services you use most frequently, and measure and optimize advertising and promotional effectiveness. To do this, we may use both session cookies, which expire once you close your web browser, and persistent cookies, which stay on your computer until you delete them. If you do not want the Services to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this. However, if you decide not to accept cookies from us, the Services may not function properly. When the Services are made available to you through third-party sites, please be aware that these other sites maintain their own policies regarding cookies and the collection and use of information. You are responsible for reviewing those policies.
  • Information obtained from other sources, including our social media pages. We may collect personal information from our users and visitors of other sites on which you have used the Services. We will do so in accordance with the terms of use and privacy policies of those sites and applicable law. This includes our social media pages on places like Facebook, Instagram, and Twitter. For example, we may collect the information you shared on our social media pages through an application or form, which will have a link to this Privacy Policy. Personal information may also be collected by the third-party social media sites that host our social media pages. These sites may provide aggregate information and analysis to us about visitors' use of our social media pages. This allows us to better understand and analyze our user growth, general demographic information about the users of these pages, and interaction with the content that we post. Overall, this information may be used to help us understand the types of visitors and users of our social media pages and use of the content. This Privacy Policy does not cover personal information collected by such third party social media sites. For more information on their privacy and security practices please review the privacy policies and terms of use on their respective websites.
  • Information obtained from third-party analytics services. We use third-party analytics services (such as Google Analytics) to evaluate your use of the Services, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Services and mobile and internet usage. These third parties use cookies and other technologies to help analyze and provide us the data. By accessing and using the Services, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. The information used by such analytics services is generally at the aggregate level. To the extent any such information is at the individual level or is used for secondary marketing purposes, Canadian users may opt-out of such collection or use by sending an e-mail to legal@targum.video :


For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Services.

HOW WE USE YOUR INFORMATION

We use your personal information to provide the Services to you, and to operate our business. These business services include:

  • Service-Related Usage: We use the Contact Information, the Video Information and the Other Information to provide and support the Services, such as communicating with you and other customers, managing user accounts, translating the uploaded videos, providing customer service, informing you about our products and services, and maintaining our systems. We use the Billing Information to process your Subscription Purchases. .
  • Analyzing and Improving the Services: We may run calculations, aggregate, normalize, clean, and make derivative works of the information obtained about you in order to
    • Understand and analyze usage trends and preferences;
    • Monitor and analyze the effectiveness of the Services;
    • Improve the Services and develop new products, services, features, and functionality; and
    • Test the Services and our infrastructure to make sure the Services are working correctly.
  • Marketing: As permitted by applicable law, we may use the Contact Information and the Other Information for marketing purposes, such as informing you about our products and services. Where required under applicable law, we will obtain your prior opt-in consent to send you electronic marketing communications.

HOW WE SHARE YOUR INFORMATION

We may share transfer, or disclose Contact Information, Billing Information, Video Information, and/or Other Information if you consent to us doing so, as well as in the following circumstances: 

  • To provide our Services to you. To provide you with our Services, we may need to share your name, phone number, email address with any third party service providers who may assist in the delivery of the Services to you. that are involved in, or provide services in connection with, such orders, such as delivery services, licensees of our Platforms, point-of-sale partners, middleware partners, rewards network partners, food and beverage industry partners, and other similar third parties. Such parties will use such information in accordance with the terms of their respective privacy policies.
  • To better understand and serve our customers. In an ongoing effort to better understand our users and our Services, we might analyze Contact Information, Billing Information, Video Information and/or Other Information in aggregate form in order to operate, maintain, manage, and improve the Services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.
  • To assist us running our business. We may employ other companies and individuals to perform functions on our behalf. Examples may include providing marketing assistance, billing, and customer service. These other companies will have access to the Contact Information, the Billing Information, the Video Information, and the Other Information only as necessary to perform their functions and to the extent permitted by law.
  • As part of the sale or other transfer of our business. As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, investment, or similar corporate event, the Contact Information, Billing Information, Video Information, and Other Information may be part of the transferred assets.
  • For legal purposes. To the extent permitted by law, we may also disclose Contact Information, the Billing Information, the Geolocational Information, and the Other Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such information is necessary or advisable, for example, to protect the rights, property, or safety of Targum or others.

We will take reasonable measures to require that any party receiving any of your personal information from us undertakes to: (i) retain and use such information only for the purposes set out in this Privacy Policy; (ii) not disclose your personal information except with your consent, as permitted by law, or as permitted by this Privacy Policy; and (iii) generally protect the privacy of your personal information.

HOW WE PROTECT YOUR INFORMATION

We take commercially reasonable steps to protect the Contact Information, the Billing Information, the Video Information, and the Other Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Platform may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

CHILDREN’ INFORMATION

We do not knowingly collect personal information from children under the age of 13 through the Services. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide us personal information without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.

EXTERNAL WEBSITES

The Services may contain links to third-party websites. Targum has no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

ACCESSING AND MODIFYING INFORMATION AND COMMUNICATION PREFERENCES

If you have registered for the Services, you may access, review, delete and make changes to your Contact Information, Billing Information, and certain Other Information by following the instructions found on our website and Platform, , as applicable. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Targum marketing email. Registered Users (i.e. individuals who register to use the Services) cannot opt out of receiving transactional e-mails related to their account. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases. In such case, we will provide you the reason why the modification or removal was not possible.

DO NOT TRACK

As discussed above, third parties such as advertising networks and analytics providers may collect information about your online activities over time and across different websites when you access or use the Services. Currently, various browsers offer a “Do Not Track” option, but there is no standard for commercial websites. At this time, we do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.

NOTICE TO CALIFORNIA RESIDENTS

Pursuant to California’s “Shine the Light” law (Civil Code Section § 1798.83), residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact us via email at legal@targum.video

NOTICE TO NEVADA RESIDENTS

If you are a resident of Nevada, you have the right to opt-out of the sale of personal information to third parties. You can exercise this right by contacting us at legal@targum.video with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.

IMPORTANT NOTICE TO NON-U.S. RESIDENTS

The Services are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States where the privacy laws may not be as protective as those in your country of origin. If you are located outside the United States and choose to use the Services, you consent to any transfer and processing of your personal information in accordance with this Privacy Notice, and you do so at your own risk.

UPDATES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our privacy practices. We will indicate at the top of this Privacy Policy when it was most recently updated, and we encourage you to revisit this page periodically to stay aware of any changes. By accessing the Services after we notify you of changes to this Privacy Policy, you are deemed to have accepted such changes.

HOW TO CONTACT US

If you have any questions or comments about this Privacy Policy, our privacy practices, or if you would like to exercise your rights and choices, please email us at legal@targum.video